FAQ

--Is my order affected by COVID-19?

Please be patient with us as there may be unexpected delays in USPS delivery times due to reduced workforces.

We are doing our best to serve you during these challenging times and we’re so grateful for your support! We are working around the clock to make sure that we give you the best service and that your order is delivered quickly.

Please stay safe and healthy.

--My company/event/family get together/any event you can possibly think of needs a bunch of tees.  Can you do it?

Yes!  We would love to have the opportunity to work with you!  Here are our group discount codes:

Buy (6) of any products in the shop, get a 10% discount – Use 10PERCENTOFF

Buy (12), get a 15% discount – Use 15PERCENTOFF

Buy (18), get a 20% discount – Use 20PERCENTOFF

Contact me at Terri@LakeErieGoods.com if you need assistance.

--I am not sure where to enter my discount code. Where and when do I put it in?

Enter a discount code in the checkout screen on the right side just under your item’s description.

--Do your shirts fit true to size?

We use the highest quality shirts; however the women's sizes tend to run small.  If you like a looser fit, please order the next size up. Each product page includes a size chart for your reference.

--I need a size chart anyway!

Here you go:

--Why Hanes and Gildan Tees? May I have info on those T-shirts?
Hanes 100% ring-spun cotton shirts are what most of the people on planet earth find comfortable, soft, and durable. The quality is nothing short of amazing! Gildan shirts are 100% heavy cotton and the most durable in their category for our youth and toddler sizes. 

--I ordered the wrong size!

Check out our return/exchange policies here.

--How do I wash and care for my new t-shirt or tank top?

7 Tips for Washing Shirts with HTV:

  1. Do not dry clean.
  2. Wash and dry garments inside out.
  3. Choose cold or warm water temperature settings for the wash.
  4. Use mild detergent.
  5. Dry on a low/tumble setting.
  6. Do not iron directly on a hear trasnfer, iron inside out.

--When will my order get to me?

Shipping from: Port Clinton, OH 43452 USA 

Shipment processing time: 
All orders are processed within 2-3 business days. 

Shipments are made daily; delivery dates are Monday thru Friday (with the exception of US holidays). 

Shipping rates and delivery estimates: See here.